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OTP Bank Romania exceeded the number of 15000 users for the Internet Banking and Call Center services

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2009-05-11 13:05

Three years after OTP Bank Romania launched OTPdirekt service, its users exceeded the number of 15000. OTPdirekt users reached almost 10% of the total banks customers number, which shows the quality and popularity of the service. Moreover, the number of users increased with 50%, compared to the same period of last year.rnrnBesides the number of OTPdirekt users, the number and volume of transactions increased as well. The number of transactions made through OTPdirekt increased with 26%, compared to the same period last year, while the volume of transactions has increased with 17%.rnrnWe are aware that our clients wish to spend the least time possible with banking administration. OTPdirekt is a comfortable, fast and safe service, which fits perfectly to the modern lifestyle. The multitude of operations that clients can make through this channel, has also contributed to becoming such a popular service, said László Diósi, General Director, OTP Bank Romania.rnrnOTPdirekt users can access their banking accounts 24 hours a day, 7 days a week, by three channels: telephone (Call Center), internet (Internet Banking) and SMS (SMS alerts). Large range of banking services can be reached fast and comfortable, both by individuals and companies: payments within the bank and between banks, in RON and foreign currency, exchanges, deposits management, budgetary payments, opening new current and savings accounts, credit card payments, changing the ATM withdrawal limits, changing the SMS alerts. rnrnOTP Bank Romania is a subsidiary of OTP Bank, the largest independent bank in Central and Eastern Europe. Outside Hungary, OTP Bank operates in Romania, Montenegro, Croatia, Bulgaria, Russia, Ukraine, Slovakia and Serbia. OTP Group serves almost 12 million customers in 9 countries, via 1,500 territorial branches, the ATMs network and the electronic system. rn

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